Cognizant Technology Solutions Poland Sp z o o

Stanowisko:

Video Content Moderator with Bulgarian

Lokalizacja:

Kraków

małopolskie

Opis stanowiska podany przez pracodawcę:

WORK FROM THE OFFICE*

Working hours: 1 PM - 9 PM (main shift)

Working mode: 5 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts)

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

Content Moderators keep online communities safe from harmful content, creating positive and inclusive spaces. Join us in making the internet a better place!

Your responsibilities:

Revision of user reports regarding website content,
Analysis and identification of content according to compliance policies,
Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
Using market-specific knowledge and insights to improve the support of the user community,
Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Wymagania stawiane pracownikowi:

To make this happen, you need to have:

Proficiency of Bulgarian language at min. C1 level and English at B2 level,
Availability to work on an afternoon shift from the office,
Excellent communication (verbal and written) and interpersonal skills,
Quick learning skills - adaptability to learn new processes, concepts,
Excellent organizational and time management skills,
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
Having a neutral mindset to alternative video content that needs classification.

Firma oferuje:

Benefits:

Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks
Opportunity to be part of a global organization focused on development,
Open-minded and multinational environment,
Training & development opportunities including language courses,
Professional development and a clear career path,
Full equipment and paid training provided from the first day of work,
Extensive benefits package: private medical healthcare including dental care, life insurance, cafeteria benefits.