Customer Support Specialist with German – Customer Support Rockstar

Opis stanowiska podany przez pracodawcę:

• Communicate daily (by phone and email) with customers from the German market,
• Support clients with travel- and booking-related inquiries,
• Ensure every customer ends the conversation with a smile,
• Work with a friendly, supportive team that truly loves what they do,
• Have a real impact on how customer service looks for one of the most famous travel brands.

Wymagania stawiane pracownikowi:

• We’re not looking for perfection – we’re looking for great people to work with.

• Speak German fluently (C1 level),
• Have a good command of English (B2 level),
• Are comfortable using a computer and MS Office,
• Have empathy, professionalism, and a proactive attitude,
• Want to grow – with us, you really can (92% of our managers started in this position!).

Firma oferuje:

• Attractive financial bonuses:
  • 5% monthly bonus for meeting performance goals,
  • PLN 3,000 attendance bonus,
  • PLN 5,500 relocation bonus,
  • After one year – €150 Airbnb travel voucher!
• Development from day one: training, e-learning platforms, and real career growth opportunities,
• A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,
• Modern office in Gdańsk: great coffee and even better atmosphere,
• Wellbeing programs: we care about mental health and work-life balance.

Kontakt do pracodawcy:

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