Banking Customer Support

Opis stanowiska podany przez pracodawcę:

Job Tasks:

• Deliver wealth management services to bank clients with guidance from the Banker teams
• Manage and execute client transactions with respect to business and individual banking, credit, and investment products; ensure transactions are completed within audit and compliance standards as well as timely
• Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution
• Coordinate account maintenance for all products with other teams
• Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction

• 0-2 years relevant experience
• Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
• Ability to problem solve and analyse data with demonstration of attention to detail
• Strong verbal and written communication skills
• Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience; knowledge of investments, banking, and credit products
• Bachelor's/University degree or equivalent experience

• Competitive salary
• Hybrid model of work – from modern offices and from home (following training period)
• Working hours: 9:00-17:00 CET
• Working in a friendly, dynamic, supportive, and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• Structured onboarding process and extensive training
• Opportunity to have an influence on the way you perform your tasks – our client is constantly looking for new and better ways and encourages all improvement ideas
• Unlimited development opportunities within global network

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