Opis stanowiska podany przez pracodawcę:

Dispatch Specialist with French
Wroclaw
NR REF.: 1193895

For our client, an international company located in the beautiful Wrocław we are currently looking for a talented person for the position of Dispatch Specialist with French.

Responsibilities:

• Coordinate Dispatch Specialists’ activities (interventions, maintenance, installations).
• Manage spare parts orders, returns, and engineer inventory.
• Optimise engineers’ schedules for efficient job planning.
• Document cases in CRM systems and maintain customer/instrument databases.
• Ensure service goals are met within SLA.
• Support department plans, procedures, and cross-functional projects.
• Assist team members in specialised areas.

Requirements:

• Fluent French and good English; additional languages (especially Italian) are a plus.
• Availability: 8:30 AM – 4:30 PM.
• Minimum 2 years in customer service.
• Proficient in MS Office; CRM and SAP experience beneficial.

Personal Qualities:

• Friendly, open-minded, with excellent communication skills.
• Customer-focused and professional.
• Strong problem-solving, multitasking, and teamwork abilities.
• Proactive and able to work independently in complex environments.

We Offer:

• Career growth in an international company.
• Training and development programs.
• Private medical care, life insurance, multisport card.
• Flexible benefits, language classes, pension scheme after 12 months.
• Childcare subsidy, casual dress code, and friendly atmosphere.
• Convenient location close to city center.

Apply with your CV in English!

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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