Lead People Services Coordinator with French

Opis stanowiska podany przez pracodawcę:

Lead People Services Coordinator with French
Warszawa
NR REF.: 1185852

We are currently looking for Lead People Services Coordinator with French, who will support our client – a global leader in medical technology.
Lead People Services Coordinator is responsible for providing efficient HR operational support to new hires, current and former employees as well as HR Partners in a respective region. This position is responsible for complex problem resolution and case management for a designated region. Respective country specifics and basic labor regulations must be known and applied when delivering service.

• Manage regional program services (onboarding, offboarding, workforce management, systems updates and reporting; benefits and pre-payroll activities)
• Collaborate with respective HR Partners, subject matter experts from CoEs and vendors to resolve and document complex issues raised by employees
• Responsible for the management (creation, updates) of SOPs and process maps
• Achieve set KPIs and goals, adhere to established customer service standards
• Perform special projects as assigned by the management team

• Fluent French
• Advanced knowledge of English language
• Possession of work permit in Poland
• Previous experience in general Human Resources / benefits / payroll (at least 3 years)
• Critical thinking, problem solving and judgement skills
• Ability to understand, interpret and communicate HR policies, procedures
• Ability to deliver excellent customer care
• Service-oriented attitude and willingness to train other team members
• Nice to have: experience working with Workday & ServiceNow programs

• Competitive salary
• 6-months fixed term work contract through HAYS, then possibility of take over and internal cooperation within the company
• Flexible working environment
• Hybrid work model (4-6 days per month at the office)
• Training possibilities

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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