Opis stanowiska podany przez pracodawcę:

Customer Service Team Specialist with English and Hungarian
Polska
NR REF.: 1193819


Warsaw | Hybrid model (3 days in the office, 2 days remote) 
Employment: Permanent contract  
Extensive benefits package + performance-based bonusWe are supporting a global player in the chemical manufacturing sector in the search for a skilled and proactive Customer Service Team Specialist. 
This is a fantastic opportunity for someone who enjoys leading by example, optimizing service processes, and working in a collaborative, international environment.
🔍 What You’ll Be Doing:

• Delivering high-quality service as part of a collaborative customer service team
• Coordinating daily team operations and supporting leadership in planning and performance tracking
• Monitoring service levels and ensuring timely, effective responses to customer needs
• Acting as a go-to person for team members and stakeholders, helping resolve complex service-related queries
• Promoting knowledge sharing and supporting onboarding and training initiatives
• Identifying areas for improvement and contributing to digital transformation efforts
• Participating in cross-functional projects focused on innovation and efficiency
• Staying up to date with industry trends and helping shape the future of customer service tools and practices

🧠 What You Bring:

• Master’s degree 
• Strong command of SAP/ ERP systems
• Excellent communication and interpersonal skills, with a collaborative mindset
• High proficiency in Microsoft Office and familiarity with customer service platforms and databases
• Strong customer orientation and a proactive, solution-driven approach
• Fluency in English and one of the following languages is required:
  Slovak, Czech, Hungarian

🌟 What’s in It for You:

• Long-term employment with a stable and reputable company
• Flexible hybrid work model (3 days in the office, 2 days remote)
• Rich benefits package including private medical care, sports card, life insurance, and professional development programs
• Performance-based bonus recognizing your impact and achievements
• Opportunity to work in a dynamic, international environment with room for growth

What should you do?
If this offer is perfect for you, click 39Apply39 and send us your current CV. 


Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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