Kto szuka:
HAYS
Stanowisko:
Client Service Specialist with English
Lokalizacja:
Kraków
małopolskie
Opis stanowiska podany przez pracodawcę:
Client Service Specialist with English
Kraków
NR REF.: 1184504
Requirements:
- Experience in Customer Service
- Experience in Fund Accounting (Investment Fund, Alternative Funds, Securities Services)
- English - min. B2
Nice to have:
- French - B2
Responsibilities:
- First point of contact for Clients (internal & external) seeking technical assistance over the phone or email
- Perform remote troubleshooting
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel.
- Be involved in the development of procedures and instruction notes.
- Perform user access management (creation/modification).
- Navigate the portal and understand its standard functionalities (including understanding of eFront FIA).
Offer:
- Hybrid work model - office in Kraków
- Salary - 8 000 - 13 000 PLN gross (full time job Monday-Friday)
- Package of benefits
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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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