Cognizant Technology Solutions Poland Sp. z o.o.

Stanowisko:

Video Content Moderator with Portuguese and Spanish

Lokalizacja:

Kraków

małopolskie

Opis stanowiska podany przez pracodawcę:

Shift: 24/7

WORK FROM THE OFFICE*

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

Content Moderators keep online communities safe from harmful content, creating positive and inclusive spaces. Join us in making the internet a better place!

Your responsibilities:

Revision of user reports regarding website content,
Analysis and identification of content according to compliance policies,
Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
Using market-specific knowledge and insights to improve the support of the user community,
Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Wymagania stawiane pracownikowi:

To make this happen, you need to have:

Proficiency of Portuguese and Spanish language at min. C1 level and English at B2 level,
Availability to work on a 24/7 shift (including weekends - two days off each week) from the office,
Excellent communication (verbal and written) and interpersonal skills,
Quick learning skills - adaptability to learn new processes, concepts,
Excellent organizational and time management skills,
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
Having a neutral mindset to alternative video content that needs classification.

Firma oferuje:

Benefits:

Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
Opportunity to be part of a global organization focused on development,
Open-minded and multinational environment,
Training & development opportunities including language courses,
Professional development and a clear career path,
Full equipment and paid training provided from the first day of work,
Extensive benefits package: private medical healthcare including dental care, life insurance, cafeteria benefits.