Customer Experience Specialist

Opis stanowiska podany przez pracodawcę:

Responsibilities:

• manage software licenses, financial quotations, and order processing for internal and external customers,
• coordinate and book trainings for global customers,
• ensure professional communication with customers and team via phone and email,
• prioritize and resolve customer requests in a timely manner,
• collaborate with multiple departments, including Technical Support, Sales, and Product Management.

What we can offer:

• temporary employment contract for about 6 months,
• possibility to work from home 2 days a week,
• gaining experience in an innovative company,
• reaching customers all over the world.

Requirements:

• excellent communication skills and strong customer orientation,
• self-driven with initiative and a focus on process improvements,
• advanced English proficiency (written and spoken),
• customer service experience, preferably in an international role,
• proficiency in MS Office tools (Excel, Word, PowerPoint), with knowledge of SalesForce and Oracle being an advantage.

Kontakt do pracodawcy:

Kliknij tutaj, aby skontaktować się z pracodawcą lub wysłać swoje CV »